Marketing and Commerce

Digital marketing & commerce platforms.

Create personalized customer experiences and increase measureable engagement to grow your business.

Customer Experience

Here are the digital customer opportunities we enable and enhance…

  • Personalization & Localization

    Segment customers in real-time and deliver personalized content based on behaviour and location.

  • CRO & Lead Generation

    Optimize conversion pathways, create lead capture mechanisms, and integrate your marketing tools.

  • Omnichannel Engagement

    Engage customers with seamlessly aligned in-store, over-the-phone, online, and mobile-first experiences.

  • Customer Loyalty

    Maximize customer lifetime value with data-driven customer research and digital tactics.

Content Management

...and some of the content challenges we help marketers solve.

  • Omnichannel Publishing

    From mobile to desktop to wearables: Deliver multi-channel, cross-brand content using a single platform.

  • Digital Asset Management

    Manage and distribute digital content assets from a central, integrated repository.

  • Workflow & Collaboration

    Streamline publishing, collaborate on catalogue and content, and manage revisions centrally.

Interfaces We Create

  • Desktop & Mobile

    Native, hybrid, responsive, or full screen: meet customers and employees where they are.

  • IoT & Wearables

    From online to in-store, strengthen customer connections and grow your business with omnichannel experiences.

  • Conversational UI

    Streamline customer service with automated and natural interactions.

  • Mixed Reality

    Fully-immersive VR & dynamic AR experiences: enhance customer & employee touchpoints with experiential technology.

Our Capabilities

  • Data-driven Design

    • Design research & persona development
    • User testing & analysis
    • UX, content & personalization strategy
    • Interface & user experience design
    • Design for accessibility
  • Technology & Automation

    • Custom JavaScript applications
    • Content and commerce systems
    • Native and hybrid mobile applications
    • Conversational interfaces (bots)
    • Middleware implementation
    • Machine learning model integration
  • Product Strategy

    • Early product validation
    • AI and automation opportunity assessment
    • Prototyping and new product launch strategy
    • Digital customer experience strategy
    • Agile software development
    • Continuous improvement