What Is Personal Information?
What Personal Information Do We Collect?
Myplanet's operations include activities related to the optimization of a user’s digital experience, for example, by: designing enhanced user interfaces; conceptualizing usable and intuitive interaction systems; and integrating efficient back-end technologies. As such, Myplanet may collect personal information from individuals participating in, associated with, and/or impacted by those activities.
Such information includes:
- Contact and identification information, such as your name, address, telephone number and e-mail address;
- Your biography, current/past personal projects, education, work experience, blog posts and such publicly discussed information available online;
- Product and service related information concerning the products and services that we provide to, or receive from, you; and
- Business relationship information, including information related to your agreements, preferences, advisors and decision-makers, feed-back and information requested by or provided to you.
We may also collect market-related information, which may include personal information, concerning market trends and activities impacting our business. This information may include contract terms, financial information and other information for the purpose of market analysis and strategic planning. We may also collect information related to our media, investor and public relations activities and information related to our interactions with financial and other analysts and advisors.
Our web server(s) may collect information related to your visit to our website, including the IP address and domain used to access our website, the type and version of your browser, the website you came from to access our website, the page you entered and exited at, any website page within our website that is viewed by that IP address and what country you are from. We use this information to monitor our website's performance (such as number of visits, average time spent, page views) and for our business purposes such as working to continually upgrade our website.
As a general rule, Myplanet collects personal information directly from you and from public information that you share about yourself, and only collects what is needed to achieve the purpose for collection. In most circumstances where the personal information that we collect about you is held by a third party, except where the information is public information that you share about yourself, we will obtain your permission before we seek out this information from such sources.
From time to time, we may utilize the services of third parties and may also receive personal information collected by those third parties in the course of the performance of their services for us or otherwise. Where this is the case, we will take reasonable steps to ensure that such third parties have represented to us that they have the right to disclose your personal information to us.
When you visit the website, we may place a "cookie" (or similar equivalent such as device fingerprinting) on the hard drive of your device to track your visit. A cookie is a small data file that is transferred to your hard drive through your web browser that can only be read by the website that placed the cookie on your hard drive, or other websites and subdomains also owned and operated by Myplanet. The cookie acts as an identification card and allows our website to identify you and to record your activities and preferences on Myplanet websites and subdomains. The cookie allows us to track your visit to the website so that we can better understand your use of our website so that we can customize and tailor the website to better meet your needs. The cookie also allows us to collect general usage and performance metrics. These functions can also be achieved by other means. This could include, for example, using certain characteristics provided by your devices (such as your IP address and information elements derived from the configuration of your browser) to identify your devices so that visits to our website can be analyzed.
Cookies are used by most major websites and web browsers are set to accept cookies. However, on most web browsers you may change this setting to have your web browser either: (i) notify you prior to a website placing a cookie on your hard drive so that you can decide whether or not to accept the cookie; or (ii) automatically prevent the placing of a cookie on your hard drive. If you accept the cookie, the session ID becomes a persistent cookie, which may remain on your hard drive for an extended period of time.
It should be noted that if cookies are not accepted, you may not be able to access a number of web pages found on the website.
What about Links to other Websites?
Our website may contain links to other websites that may be subject to less stringent privacy standards. We cannot assume any responsibility for the privacy practices, policies or actions of the third parties that operate these websites.
Myplanet is not responsible for how such third parties collect, use or disclose your personal information. You should review the privacy policies of these websites before providing them with personal information.
Why Do We Collect Personal Information?
Myplanet collects personal information to enable us to manage, maintain, and develop our operations, including:
- To establish, maintain and manage our relationship with you so that we may provide you with, or receive from you, the products and services that have been requested;
- To be able to review the products and services that we provide to you so that we may understand your requirements for our products and services and so that we may work to improve our products and services and adapt content to better achieve relevance to our readers and audiences;
- To be able to review the products and services that we obtain from you so that we may work with you and so that you may understand our requirements for such products and services;
- To be able to comply with your requests (for example, if you prefer to be contacted at a business or residential telephone number and advise us of your preference, we will use this information to contact you at that number);
- To protect us against error, fraud, theft and damage to our goods and property;
- To enable us to comply with applicable law or regulatory process; and
- Any other reasonable purpose to which you consent.
How Do We Use and Disclose Your Personal Information?
We may use or disclose your personal information:
- For any additional purposes for which we have obtained your consent to the use or disclosure of your personal information.
We may use or disclose your personal information without your knowledge or consent where we are permitted or required by applicable law or regulatory requirements to do so.
When do we Disclose Your Personal Information?
We may share your personal information with our employees, contractors, consultants and other parties who require such information to assist us with managing our relationship with you, including third parties that provide services to us or on our behalf.
For example, Salesforce.com may provide certain information technology and data processing services to us from time to time so that we may operate our business, and as result, your personal information may be collected, used, processed, stored or disclosed in the United States of America and Canada.
Further, your personal information may be disclosed:
- As permitted or required by applicable law or to comply with valid legal processes such as search warrants, subpoenas or court orders;
- As part of Myplanet's regular reporting activities to its affiliates;
- To protect the rights and property of Myplanet;
- During emergency situations or where necessary to protect the safety of a person or group of persons;
- Where the personal information is publicly available; and with your consent.
Your Consent is Important to Us
It is important to us that we collect, use or disclose your personal information where we have your consent to do so. Depending on the sensitivity of the personal information, your consent may be implied, deemed (using an opt-out mechanism) or express. Express consent can be given orally, electronically or in writing. Implied consent is consent that can reasonably be inferred from your action or inaction. For example, when you enter into an agreement with us, we will assume your consent to the collection, use and disclosure of your personal information for purposes related to the performance of that agreement and for any other purposes identified to you at the relevant time.
You may change or withdraw your consent at any time, subject to legal or contractual obligations and reasonable notice, by contacting our Privacy Officer at email@example.com using the contact information set out below. All communications with respect to such withdrawal or variation of consent should be in writing and addressed to our Privacy Officer.
How is Your Personal Information Protected?
Myplanet will endeavor to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question. These safeguards are designed to prevent your personal information from loss and unauthorized access, collection, use, disclosure, copying, modification, disposal or destruction.
Myplanet follows the principles and best practices regarding Personal Information retention and disposal as set out by the Office of the Privacy Commissioner of Canada. Except where governed by law or where you have requested removal, Myplanet will retain Personal Information as long as there is a continued purpose, or a period not more than 30 years.
The security of your personal information is important to us, please advise our Privacy Officer at firstname.lastname@example.org immediately of any incident involving the loss of or unauthorized access to or disclosure of personal information that is in our custody or control.
Updating Your Personal Information
In some circumstances we may not agree with your request to change your personal information and will instead append an alternative text to the record in question.
Access to Your Personal Information
You can ask to see your personal information. If you want to review, verify or correct your personal information, please contact our Privacy Officer at email@example.com. Please note that any such communication must be in writing. When requesting access to your personal information, please note that we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide you with the personal information that we hold about you. If you require assistance in preparing your request, please contact our Privacy Officer at firstname.lastname@example.org.
Your right to access the personal information that we hold about you is not absolute. There are instances where applicable law or regulatory requirements allow or require us to refuse to provide some or all of the personal information that we hold about you. In addition, the personal information may have been destroyed, erased or made anonymous in accordance with our record retention obligations and practices. In the event that we cannot provide you with access to your personal information, we will endeavor to inform you of the reasons why, subject to any legal or regulatory restrictions.
Inquiries or Concerns?
Director, Standards and Compliance
Myplanet Internet Solutions Ltd.
252 Adelaide St. East
Phone: (866) 232-7456 x101
Email Address: email@example.com