Case Study

A Tailored Platform Experience

Unifying the employee and customer experience for a best-in-class solution.

For over 65 years, the name Harry Rosen has been synonymous with luxury menswear in Canada. Harry Rosen brought brands such as Brunello Cuccinelli, Ermenegildo Zegna, and Moncler to Canadian shoppers and in 2018, they partnered with Myplanet to bring next generation digital experiences to their clientele. Needing a digital experience to match and enhance their high-end in store experience, Myplanet embarked on a broad engagement with Harry Rosen to connect clients, employees, and systems management in one comprehensive platform.

Black Friday sales rate

3x YOY

HOLIDAY DOWN TIME

None

DIGITAL SALES YOY, DEC.

2.5x

CONVERSION RATE

120%+

Commerce Accelerator

Lightning fast speed, rapid time-to-value, and designed with MACH principles, Myplanet’s commerce accelerator Composable was the perfect solution for Harry Rosen’s ambitious replatform. Composable leveraged proven commerce patterns for the foundation of the experience, enabling us to focus energy where it matters most: on building out the custom experiences that set Harry Rosen apart.

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Retail Infrastructure

Retail data is notoriously tough— complex product models, heavy reliance on legacy systems, and high-velocity data movement all make commerce for the enterprise difficult. When Harry Rosen came to Myplanet with a sharp eye to the future, we knew they needed a lasting, adaptable platform that could harness data as a core material, enabling them to keep pace with a rapidly changing market and expanding consumer base.

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Experimentation & Roadmap Development

Now more than ever, businesses need to be able to respond quickly to new market realities. Leveraging a best-in-class retail platform, Myplanet worked with Harry Rosen to experiment on new interfaces, piloting new experiences in sales and customer support. With strategic roadmap development, Myplanet was able to ensure Harry Rosen could continue to invest in smart experimentation that allows them to push next generation customer experiences forward.

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